Help

Support

Questions about your workspace, the mobile app, or your account — we are happy to help.

Contact us

Email our support team:

support@lyte.app

We reply during US business hours, Monday through Friday.

What to include

A few details up front usually saves a round trip and gets you an answer the same day:

  • The email address you sign in with, and your workspace name.
  • Whether you were on the web dashboard or the mobile app.
  • What you expected to happen, and what happened instead.
  • A screenshot, if something looked wrong on screen.
  • For a message that did not send or arrive, the phone number involved and roughly when.

Accounts and access

Lyte accounts are provisioned by your workspace administrator rather than created individually, so there is no public sign-up. If you need an account, a password reset, or a change to what you can see, start with the administrator of your workspace — they can do all of it from the dashboard.

If you are the administrator, or you are not sure who that is, email support@lyte.app and we will point you in the right direction.

Privacy and legal

For privacy questions, including requests to access or delete personal information, contact privacy@lyte.app. For contractual or legal notices, contact legal@lyte.app.

You can also read our Privacy Policy and Terms of Service.